WorkBC App

How to set up the app

1. Download the WorkBC app
2. Open the app
3. Select "Let's Get Started" to start directly in the app, or "See What You Can Do" to take a short tour of WorkBC services
4. Review and accept the End User License Agreement for the app: End User License Agreement
5. You will land on the screen, "What do you want to do today?"

What do you want to do today?

I have an Account

Select this option if you are already a WorkBC Employment Services client AND have and existing or previous account with Online Employment Services (OES).

I do not have an Account

If you are new to WorkBC services and need to apply, or you are a WorkBC client that has not registered with OES, you will need to set up an account.
Note: First, you will need set up a BC Services Card Login or register for a Basic BCeID for authentication.

• Learn how to set up the BC Services Card Login
• Learn how to register for a Basic BCeID

I want to continue as a Guest

If you want to see what app features are available without logging in or creating an account, choose this option.

I don’t know if I have an Account

If you are unsure if you have an account with WorkBC online services, enter a few pieces of information to find out.

Download the WorkBC App

The WorkBC app gets you where you need to go. Download the app to access WorkBC services and supports.

For iOS (iPhone or iPad)

For Android mobile devices

• iOS 11 and above operating systems are supported
• Beta versions are not supported

• Android 6 and above operating systems are supported
• Beta versions are not supported

Android is a trademark of Google LLC.

Google Play and the Google Play logo are trademarks of Google LLC.

iPhone and iPad are registered trademarks of Apple Inc., registered in the U.S. and other countries.

Apple, the Apple logo, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Authentication

In order to access WorkBC online services, you must confirm your identity through one of the following forms: BC Services Card Login or Basic BCeID.

BC Services Card Login

To access services provided through the WorkBC app, you can log in or register using the BC Services Card Login. The service provided through this app will confirm personal information such as your name and date of birth, and will populate this information on registration screens if you are registering for online services through the WorkBC app. Your information is protected under the Freedom of Information and Protection of Privacy Act (FOIPPA).

• Learn how to set up and use the BC Services Card Login
• Review the End User License Agreement

Basic BCeID

You can also use a Basic BCeID to securely access WorkBC online services. If you don’t have a Basic BCeID, you can register for one in minutes by providing some personal information such as your name, user ID and a password. Your information is protected under the Freedom of Information and Protection of Privacy Act (FOIPPA). To learn more:

• Learn how to register and use Basic BCeID
• Review the End User License Agreement

Account Deletion Requests

• When signed into the WorkBC App, click on the Menu and choose Delete Account
• You will be directed to the ‘Delete Your Account’ page
• Select ‘Yes’ on the ‘Delete Your Account’ page, and confirm the Delete request when prompted